Category: Our Journey

Aaron Doing Well At The Welcome Station


Aaron took lots of customer orders and payments at the till earlier this week – as well as making customers feel welcome, this requires clear communication and listening. Aaron ensures each customer request is understood and relayed to our kitchen...

Ross has had a busy day in the Front of House!


Ross, who is on our Young People’s Hospitality Training Programme, has been working with Mentor, Tina, on the busy Drinks and Cakes station in the café. Here, they are checking the drinks orders, as well as preparing and delivering them...

Leah at the Welcome Station


Leah has two different roles with us here at The Usual Place. Today she is training in our cafe and learning the different aspects of customer service with Mentor Tina. Leah also works one day a week as an Information...

Internship for Harry


Meet Harry, one of two new Information Interns at The Usual Place. You may recognise Harry as he completed his training here in our cafe and has been a very engaged member of our team over the past year or...

Leah joins the team on an internship


Introducing our new intern – Leah! Leah is one of two new Information Interns here at The Usual Place. She and Harry will be with us one day a week for the next 12 months to develop their information and...