Category: Success Stories

Aaron took lots of customer orders and payments at the till earlier this week – as well as making customers feel welcome, this requires clear communication and listening. Aaron ensures each customer request is understood and relayed to our kitchen...

We have a new group of S3 students who have started on their School Work Experience Placement, in collaboration with Dumfries High School. Here are students Jack, Layla, and Martha on their induction with Lived Experience Mentor, Kat – they are...

Ross, who is on our Young People’s Hospitality Training Programme, has been working with Mentor, Tina, on the busy Drinks and Cakes station in the café. Here, they are checking the drinks orders, as well as preparing and delivering them...

Huge congratulations to Ryan who completed his Food Health and Hygiene course at The Usual Place. He has been working on this with Mentors Kat, Thomas and Fiona and it was great to see him presented with his certificate as...

Congratulations to Meishan and Eden for completing our S3 Work Experience Programme today. This is open to all schools. They were each presented with a certificate by Alana and Liam, and were congratulated by Mentors and other team members as...

Leah has two different roles with us here at The Usual Place. Today she is training in our cafe and learning the different aspects of customer service with Mentor Tina. Leah also works one day a week as an Information...

Meet Harry, one of two new Information Interns at The Usual Place. You may recognise Harry as he completed his training here in our cafe and has been a very engaged member of our team over the past year or...

Introducing our new intern – Leah! Leah is one of two new Information Interns here at The Usual Place. She and Harry will be with us one day a week for the next 12 months to develop their information and...